Customer Is Always Right Essay - 391 Words.
Introduction: In today’s competitive world, a business must always have the policy that the consumer is right because it does not only retain a company’s image and reputation, it also leads to higher profitability in the long term and helps the company to operate more efficiently in the future.
A customer knows when they are wrong but they will still try to get something out of it because it does not matter if they are right or wrong, in their world they are always right. The first question they ask is “I want to see your manager.
Customer is always right for three reasons. First, the customer is always right is not the criterion of distinguished between right and wrong but is the criteria of the service work because the focus of the work is how to help customers make the right choices, and how to provide good service to customers.
The phrase customer always right is strongly used in firms and organizations to urge the servicemen and women to provide proper goods and services to customers. For the purpose of winning the customers’ loyalty and attitudes, the service provider is obliged to take keen note on the customers’ complaints and promptly act on them.
The phrase “The customer is always right” became popular in 1909 when Harry Gordon Selfridge, the founder of Selfridge’s department store in London, started using it. It is typically said by businesses to convince customers that they will get adequate service at the company.
Every guest who enters the establishment is a “very important person”, and it is the responsibility of the food service personnel to see that the customer is waited on quickly, quietly and efficiently, and most of the time customers are thought to be always right.
Essay About Customer Is Always Right However, this is often impossible to do due to the many issues students face with their academic assignments:You do not possess the writing and researching skills required to craft a solid academic paper.
Essay Customer Is Always Right You shouldnt not just those with approximately waited to do so. This guide is easy to read, concise, and driven by examples. In order to avoid plagiarism you must adhere to the guidelines of your citation style (e.
The Customer Is Always Right. Britain’s best entrepreneurs put their precious products to the customer test. Customers will unbox, test and score to find the day’s winner. No upcoming.
The customer may not always be right, but we need to avoid the temptation to make them wrong. We can both agree we are right about the next step, confident in the knowledge that we understand each other better than we did before. My client and I continue to work together with more respect for each other and better outcomes for us both.
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The customer is always right is a common business principle that is used to guide customer service strategy, processes and practices. As with many business slogans, the statement is an exaggeration that is meant to illustrate an attitude and approach as opposed to a literal truth.
The customer is not always right. Business companies just teach the employees this to avoid law suits or difficult situations. They want to keep the business so they act like the customer is always right. Sometimes the customer is wrong, or is just trying to scam that company into give up a few bucks.
